Frequently Asked Questions
Welcome to our FAQ page! Below you'll find answers to the most common questions landlords and property owners ask about our UK-wide property management services. We’re here to make your rental journey smooth, stress-free, and fully compliant.
What services does Rent Hive offer?
Rent Hive is designed for UK landlords, property investors, and homeowners who rent out their properties but don’t want to manage them day-to-day. Whether you own a single buy-to-let or a growing portfolio, our service adapts to your needs.
Who is Rent Hive for?
We provide full-service property management across the UK, including:
- End-of-tenancy deep cleans
Legal compliance (deposit protection, documentation) - Rent collection and payment tracking
- Maintenance and repair coordination
- 24/7 tenant support and communication
Our goal is simple: to take the hassle out of property letting, so you can enjoy passive income without the daily stress.
How does Rent Hive handle rent collection?
We manage rent collection on your behalf through our secure system. You get real-time updates, full tracking, and detailed monthly statements. We also follow up on late payments and handle communication with tenants, so you don’t have to.
What's included in your end-of-tenancy clean?
Our deep cleaning services cover:
- Kitchens and appliances
- Bathrooms and tiles
- Carpets, hard floors, and walls
- Light fixtures and skirting boards
It’s all designed to meet professional and tenancy agreement standards, maximising your rental opportunity with the next tenant.
What happens if something breaks or needs a repair?
We coordinate all maintenance and repair work through our network of trusted local contractors. We’ll notify you promptly, provide options and estimates, and only proceed with approval. Emergency repairs are prioritized and handled swiftly.
Do you hold tenant deposits and manage legal compliance?
Yes! We ensure full legal compliance with UK property laws, including:
- Holding deposits in approved schemes (e.g., DPS)
- Providing required tenancy documentation
- Keeping you up-to-date with landlord obligations
We handle the paperwork and protect your investment with professionalism and care.
Will tenants contact me directly?
Nope! We act as the first line of communication for all tenants. That means no late-night calls, no awkward conversations, and no chasing down rent. You get peace of mind while we manage the people side of your property.
Which areas of the UK do you cover?
Rent Hive offers nationwide property management services across the UK. From London to Leeds, Manchester to Milton Keynes—we’re built for remote, flexible support no matter where your property is located.
How do I get started?
Simple! Just contact us or fill out our quick enquiry form. A member of our team will get in touch to understand your needs and build a management plan tailored to your property.
Why choose Rent Hive?
We're not your average agency. Rent Hive was built to offer honest, human-first property management. Our clients love us for our transparent pricing, Personal landlord focused service and our nationwide coverage with a local feel.